Reviews

Lovely hotel stay

8 of 10 stars review on TrustYou Survey - 18 Mar 2025

Staff so nice would definitely recommend it. Would stay again

by Annie, Ireland

Comfortable Room and Bed. Ideal location for travellers.

5 of 5 stars review on TrustYou Survey - 17 Mar 2025

I love the comfort of the bed and its strategic locatiom in the heart of Central London.

by Ramson R. Ronquillo

Great experience

5 of 5 stars review on TrustYou Survey - 15 Mar 2025

Accessible communication for booking and enquiries 😁 Room was equipped with everything you could need. Comfortable, quiet, lovely staff available all the time 👌

by CB Cooper

Excellent location

4.5 of 5 stars review on TrustYou Survey - 12 Mar 2025

Nice hotel and friendly and helpful staff.

by Maria Isabel Cristovao

Good rooms, location is excellent

5 of 5 stars review on Google - 09 Mar 2025

Good rooms, location is excellent, Fantastic service at the front desk from ZAK and Mohammed, and the door security was very helpful guy, Claudia 👍👍 Highly recommend it for future stays

by Danny Mahoney

What a great place to stay.

5 of 5 stars review on Google - 09 Mar 2025

What a great place to stay. Excellent location next to Paddington and very polite, friendly attentive staff. Thank you Mohammad, Zak and Chadiu for helping to make our stay so comfortable.

by Jamie Goode

Located just outside Paddington station.

5 of 5 stars review on Google - 03 Mar 2025

Located just outside Paddington station. Stag are helpful and friendly. The breakfast was next door in frankie and benny's restaurant. That was a good selection of hot food, cold cuts, cereal, pastries and fruit. Rooms were reasonably sized and contained everything we needed. I would use the mercure again if we were to visit London.

by Maxine Smith

Overnight stay

4 of 5 stars review on TrustYou Survey - 02 Mar 2025

1st time stay in the hotel. Needed somewhere close to Paddington station and this hotel is prefectly located. Overall a comfortable stay

by Steve

Wonderful

9 of 10 stars review on Booking.com - 02 Mar 2025

The room was large and clean. The people of reception friendly , among others Mohammed and Mimi. Upon arrival, which was early, we could leave the luggage. Breakfast was delicious and extensive.

by Danielle, Netherlands

Great stay for those travelling alone to London

5 of 5 stars review on TrustYou Survey - 26 Feb 2025

I was welcomed as soon as I entered by Claudio. He was so helpful and friendly. I found the rooms to. Be comfortable and quiet. The location was fantastic.

by Heather Foord